Last Updated: December 2025
Business Name: LifeLine
Website: https://lifeline.com.bd
Contact Email: hello@lifeline.com.bd


Introduction

LifeLine (“we”, “our”, “us”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lifeline.com.bd or use our services.

By accessing our website, you agree to the terms of this Privacy Policy.


Information We Collect

1. Personal Information

We may collect personally identifiable information when you:

  • Create an account

  • Place an order

  • Contact us via email or form

  • Subscribe to newsletters

This may include:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment details (processed securely by payment gateways)

2. Non-Personal Information

When you browse our site, we may collect:

  • Browser type

  • Device type

  • IP address

  • Cookies & usage data

  • Pages visited, time spent on site, etc.

3. Cookies

We use cookies to improve your browsing experience, analyze traffic, and personalize content. You may disable cookies from your browser settings, but some functions may not work correctly.


How We Use Your Information

We use collected information to:

  • Process orders and payments

  • Deliver products and services

  • Communicate about order updates or support

  • Improve website performance and user experience

  • Send promotional offers (only with your consent)

  • Prevent fraudulent activities and ensure platform security


How We Protect Your Data

We implement strict administrative, technical, and physical security measures to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.


Sharing Your Information

We do not sell or trade your personal information.
We may share data with:

  • Trusted service providers (payment gateways, courier partners)

  • Legal authorities if required by law

  • Analytics tools to improve website performance

These partners are required to protect your data and follow strict confidentiality rules.


Your Data Rights

As a user, you have the right to:

  • Access your personal data

  • Update or edit your information

  • Request deletion of your data

  • Opt-out of marketing communications

  • Request a copy of the information we hold about you

For any request, email us at hello@lifeline.com.bd.


Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or content.


Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.


Contact Us

If you have any questions about this Privacy Policy, please contact:
📩 hello@lifeline.com.bd